Wi-Fi interference can occur from electrical devices in the home or as something simple as being on the same wi-fi channel as your next-door neighbour.
Our routers are capable of receiving and transmitting data using both 2.4GHz and 5GHz frequencies. The 2.4GHz and 5GHz are divided into wireless channels and each of these channels translates to a specific radio frequency.
Both frequencies have their benefits and using the right Wi-Fi frequency band for your circumstances helps you achieve a faster and more reliable internet connection.
The 2.4 GHz Wi-Fi frequency band gives you more range and passes better through walls and other physical obstructions whereas the 5 GHz Wi-Fi frequency band provides more speed and can be better at avoiding signal interference from other routers and devices.
To learn more about how to change your channel- check out below articles.
How do I change my Wi-Fi channel - Adtran Router
How do I change my Wi-Fi channel- Linksys Router
How do I change my Wi-Fi channel-BeHub
To go back to the Help Center click Here