Stuck in a contract with your current provider? Want to leave but high exit fees are making you feel trapped? We're here to help!
Dependent on the package you select you could get reimbursed up to £200 in cash towards exit fees from your old provider.
Eligibility
- In order to be eligible for the contract buyout scheme, you must have a minimum of one month remaining on your existing contract with your current provider.
- From registration, you have up to 90 days to complete your Contract Buyout claim by uploading your final bill showing the early termination fee.
How does it work?
Step 1- Sign up to your BeFibre package over the phone, on our website or with one of our friendly field sales agents. Fill out the contract buy out application. This MUST be done the same day you place your order.
Step 2- Cancel with your current provider.
Step 3- Upload proof of your early termination fee from your current provider via our online form here Contract buyout application - BeFibre (aklamio.com)
Step 4- Get reimbursed by us. This can take up to 60 days after your connection goes live.
When will I get reimbursed?
The following steps have to be completed for you get your reward.
- You have signed up to your BeFibre package
- Your service has been installed
- You've paid your first bill
- You have cleared the 30 day BeGuarantee period
- You've cancelled your previous supplier and uploaded the final bill showing your early termination fee.
- This can take up to 60 days. The cash reimbursement amount can then be paid into a UK bank account or a PayPal account.
Now for all the legal stuff.
Terms and Conditions
- To be eligible for the BeFibre Contract Buyout scheme, you must generate a claim form before, or on the day of order.
- The BeFibre Contract Buyout scheme cannot be combined with the BeFibre Refer-a-Friend scheme.
- The BeFibre Contract Buyout scheme is available on BeFibre 18-month & 12-month contracts.
- Claim forms must be submitted within 90 days of generating the form.
- The Contract Buyout scheme reimbursement amount is dependent upon the BeFibre product that you choose (up to £125 on Be150, up to £150 on Be500, up to £175 on Be900, up to £200 on Be2300 ) and dependent upon the amount your current provider charges you for leaving your contract early e.g. if you choose Be900 and your Early Termination Fee (ETF) with your current provider is £137 then we will reimburse you £137, if the ETF is £185 we will only reimburse you £150.
- The cash reimbursement amount can be paid into a UK bank account or a PayPal account.
- The validation period for compensation payment is up to 60 days from sale being placed. Customer must have had BeFibre services installed, paid first bill and cleared the Be-Guarantee before funds will be transferred.
- The BeFibre Contract Buyout scheme can be withdrawn at any time.
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