What is BeWorkTalk?
BeWorkTalk is our business version of our BeTalk service, with some added business ready benefits, future proofing your business landline giving you fibre powered digital phone calls for only £10 ex VAT per month.
Key BeWorkTalk benefits
- Access to the Phoneline+ online portal where you can manage all your call features, and make calls directly from your laptop or tablet
- Add extra users and set their own number if needed
- Free Phoneline+ smartphone app means you can make free Wi-Fi calls to all UK landlines and mobiles (even when abroad)*
Setup is all via email, and you’ll get all the details sent directly from Phoneline+ (notifications@phonelineplus.com)
There is loads of customer support all accessed via support in the app or online portal
Customer Knowledge Base – PhoneLine+ customer knowledge base (phonelineplus.com)
BeTalk is powered by Gamma Communications. Your BeTalk plan does not include international or premium-rate numbers (numbers starting with 0843, 0844, 0845, 0870, 0871, 0872, 0873, 09).
You can use your BeTalk service for calls to all UK landline and mobile numbers, all UK Emergency Services and UK Freephone numbers. Please note that your BeTalk service depends on a working broadband connection and will not work in the event of a power or network outage - another method, such as a mobile phone, must be used in an emergency.
What is VoIP?
Voice over Internet Protocol (VoIP), also known as IP telephony, is a way to send and receive voice calls over the internet. VoIP converts analogue voice signals into digital data packets that can be transmitted over IP networks. This enables you to make and receive phone calls using a broadband Internet connection instead of a traditional copper telephone line.
In case of emergency
Our BeTalk service requires a working BeFibre broadband connection and electricity to power the phone adapter. If there is a broadband failure or power cut, your BeTalk service will not work. In case of an emergency, you must always have another means of making calls such as a mobile phone, to contact Emergency Services.
If you have a healthcare or medical alarm, you will need to check with your alarm provider that it will work with your internet connection
What kind of equipment to I need?
Setting up your BeWorkTalk fibre powered phoneline is simple. We supply our BeTalk phone adapter* which plugs into your BeFibre router and the mains, and all you need is your home phone and in some cases a BT to RJ11 adapter. No technical expertise required. The BeTalk phone adapter will work with any home phone, future proofing your business phone service.
Can I bring my existing number?
In most cases yes, that's no problem at all and free of charge. All we need is the number you’d like to port and some details, and the process takes about 12 days to complete. For those 12days you’d have a temporary BeWorkTalk number so you can still use the BeWorkTalk service.
Can I choose my new BeWorkTalk number?
That's not possible, the numbers are assigned randomly during the setup and most will start with 03.
Technical Support
As always, if you have any questions just call our friendly team on 0330 088 83 83.
What if I change my mind?
That's no problem, you are covered by our 14 day cooling off period if for any reason you change your mind.
BeBoost is also covered by our 30 day BeGuarantee. This means if you have a technical issue we cannot fix and have given BeFibre reasonable change to resolve this and you are still unhappy, at the end of the proceeding 30 calendar days, you cancel without incurring any early cancellation/termination fees.
* BeTalk phone adaptors are supplied to the customer on lease. Equipment does remain the property of BeFibre and as such will need be returned to us if a customer changes their mind or leaves BeFibre.
* Compatible Android or iOS device is needed for use
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